When shall someone with a manager's license be on duty in a salon/spa?

A manager's license in a salon or spa indicates that the individual has the necessary training and authority to oversee the operations, staff, and compliance with health and safety regulations. Having a manager on duty at all times ensures that there is always someone responsible for making decisions, addressing client concerns, and supervising staff to maintain a high standard of service and safety.

This consistent presence is crucial for managing various operational aspects, including staff scheduling, regulatory compliance, and crisis management. Additionally, the presence of a licensed manager can enhance client trust and satisfaction, knowing that an authorized individual is always available for support or issues that may arise.

Having a manager only during peak hours, weekends, or based on the number of clients would not provide the comprehensive oversight needed to effectively manage the salon or spa. Such conditions could lead to inconsistencies in service quality and compliance with regulations, ultimately jeopardizing the establishment's reputation and operational integrity.